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Product Expired! No customer service or resolution |
December 13, 2022 |
| Reviewer:
Anonymous Person
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I received this item, 25 lbs of chocolate, with an expiration date of 4 months past the date. It is dated for July 2022 and I received it in November 2022. Certainly, the chocolate was still ‘good’ but 25 lbs is a LOT of expired chocolate. If it was a pound or two that I could have used quickly, that would be different. I kindly wrote them to let them
know I had received such a large quantity of out dated product. No reply. I contacted them 3 times in two weeks, but no response was ever received. They did find the time to reply to my credit card dispute to say the merchandise was received as advertised, but do you see on their site that you are in fact purchasing expired chocolate? No! They had numerous opportunities and ample time to offer a resolution and have not. I will purchase from more reputable sources from now on…
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